Q. Does USTA have wheelchair accessible equipment?

A. Yes, please be sure to let the person making your reservation know of any special needs you have.

Q. Does USTA provide aides for handicapped clients?

A. No, if you need assistance, you are permitted to take a family member or friend with you at no extra fee.  A Doctor's certification is required to document the need for a free escort.  USTA drivers will provide door-to-door service for those who require assistance.  USTA drivers are not permitted to enter consumer's homes.

Q. How much does it cost to ride USTA?

A. Snyder and Union County is divided into zones and one-way rates are based on average miles between zones.  Please call for more pricing information.

Q. What time will appointments be accepted by USTA?

A. Trips can be scheduled Monday through Friday (with the exception of holidays) for appointments made no earlier than 6:30 a.m. and no later than 4:30 p.m.  Out-of-county appointments can be scheduled no later than 3:00 p.m.  Evening and weekend group/shuttle service is available upon special request.

Q. Are there programs available to assist in fare fees?

A. Yes!  Through the Commonwealth of Pennsylvania's Shared-Ride Lottery Program, transportation is available to senior citizens (age 65+) at an 85% discount.  Senior citizens may schedule medical, bank, shopping, and visitation trips and are required to pay 15% of the cost of the trip.  USTA administers a grant from the Pennsylvania Department of Public Welfare to provide free transportation to clients with an ACCESS card.  The program will pay for trips taken to providers who accept the ACCESS card as payment for service.  Mileage reimbursement is also available to eligible medical appointments.  Other local agencies also assist with transportation cost for certain trips.

Q. Where can I travel with USTA?

A. USTA operated within 63 air miles from Penns Creek, the geographical center for Snyder and Union Counties.

Q.  Who can use USTA?

A.  Residents of Union & Snyder Counties.

Q.  How can I make reservations for a trip?

A.  Phone USTA at 522-1390, 743-0029, or toll free at 1 (877) 877-9021 between the hours of 8:00 a.m. and 4:00 p.m.  The USTA office is closed weekends and holidays.

Q.  When is the deadline for trip reservations?

A.  10:00 a.m. the business day prior to your trip.  Saturdays, Sundays and holidays are not considered business days.  USTA appreciates 2 business days notice when possible.

Q.  How can I enroll in the programs available?

A.  Please call USTA to register.  You will be asked personal data, including emergency contacts and special needs.  Senior citizens must be verified as age 65 prior to USTA providing transportation through the Shared-Ride Program.  If you will be using an ACCESS card, you will be asked to provide USTA with your recipient and card issue numbers as well as sign an application prior to USTA providing your first trip.  A separate application and eligibility form must be completed for the PwD program.